Customer Testimonials

The Gregoriches were looking for a new home for their blended family. After an exhaustive search of the area, they chose the Marlow Duet plan at Northampton at Kingstowne. The design's open, airy spaces appealed to the couple, as did Richmond American's craftsmanship.

"What really impressed me was the amount of detail that came standard in our home,” said Dino. "Things that would be upgrades from any other builder were already included – crown molding, a fireplace in the bedroom and a bathroom that was larger than my child's first bedroom. It already had a lot of style before we started personalizing."

Nina at the Home Gallery helped Dino and Beth choose their design options. She asked a lot of questions about us, our lifestyle and our personal tastes," Beth remembered. "Nina was very knowledgeable and provided good guidance. She was always adaptable to change if there was something we wanted to revisit. I didn' expect to have so much fun."

Dino and Beth had a great experience with all their Richmond American team, from their Sales Associate to their Construction Superintendent. "Everyone was so responsive to questions," said Dino. "I never had to wait any time for a phone or email reply. It was obvious they cared about our concerns."

Beth agreed. "Everything was seamless. There were no bumps in the road, no surprises. Everyone was friendly and kept us in the loop. We had a great dialogue throughout the whole experience."