Important info regarding our COVID-19 response

Updated 3.29.22

We continue to focus on ways to do our part to limit the spread of COVID-19 by evaluating and implementing measures for the health and welfare of our employees, homebuyers, subcontractors and the greater community. A home is the most important purchase that most people will ever make, and we want to minimize the impact that the challenging current events have on those plans and dreams.

The following are examples of the steps we have taken to protect everyone involved in our business.

  • Warranty visits for non-emergency services may be limited in compliance with public health and governmental authorities’ orders and directives. Any warranty employees entering homes will follow current local/state guidelines.
  • We have posted sales center and community entrance signs with guidelines and instructions for construction and permitted visitors.
  • Masks requirements at the office and model homes will follow current state and local guidelines.
  • Only fully vaccinated individuals are allowed in the corporate office.
  • Disclosure of vaccination status is required for all employees. As of February 18, 2022, all corporate office employees, as well as customer-facing sales and Home Gallery employees, must be fully vaccinated, or have an approved religious or medical accommodation, except where prohibited by state guidelines or legislation.
  • Guidelines for adapting to new safety challenges are posted at every job site and additional hand wash stations have been added.
  • We have instructed employees who experience cold-like symptoms to isolate immediately and get tested, according to CDC guidelines.
  • Employees who test positive for COVID-19 are instructed to isolate for five days. If they are asymptomatic or their symptoms resolve (no fever for 24 hours), they are instructed to wear a mask around others for an additional five days—in accordance with current CDC guidelines.
  • Employees who are unvaccinated or no longer up-to-date on their vaccinations (those who have gone six months or more after their second Pfizer or Moderna vaccination, or two months or more after their J&J vaccination, without receiving a booster) and have been exposed to COVID-19 are required to quarantine for five days followed by strict mask use for an additional five days. If symptoms occur, employees shall immediately quarantine until a negative test confirms symptoms are not attributable to COVID-19.
  • We investigate any COVID-19 illness reported in our workforce and respond accordingly.
  • Health plans are available to employees that cover the purchase of eight OTC COVID-19 tests.
Also, the MDC/Richmond American Homes Foundation made a substantial grant to the Colorado COVID-19 Relief Fund to aid state residents in need.

As a company, we feel it is important to provide stability to our employees, homebuyers and homeowners despite the current environment. Our leadership has experienced many market fluctuations in the past 40+ years in the industry, and we remain confident about the days ahead.

We will continue to monitor CDC recommendations, as well as state and local COVID-19 updates, and adapt as appropriate. National and regional contact numbers are located here.

For questions regarding our COVID-19 response, contact us at