Your homeowner headquarters
Your experience with Richmond American doesn’t stop when you’re handed the keys to your dream home.
We’ll be checking in at one month, five months and ten months to make sure you’re feeling at home. Whether you have a question about your water heater or your warranty, we’re also just a phone call away.
Explore our blog
Check out our blog for design tips, entertaining ideas, recipes and more!
Warranty requests
If you need services done on your home, fill out the request below and someone will contact you, typically within two business days. If you have multiple requests, please include them all on one form submission.
To follow up on an existing request, reach out to your local contact >
In case of an emergency
If you are facing a life-threatening emergency, immediately call 911 or your utility provider if appropriate.
If your need relates to immediate or severe damage to property, such as a significant leak or heat failure, call your local contact now and the answering service will assess your needs and address them in the appropriate timeframe.
Your local home care contacts
Welcome! Are you already a homeowner? We're happy to assist you with your warranty needs. Find the home care contact number for your region below.
Arizona
Phoenix
16427 N. Scottsdale Road, Suite 175Phoenix, AZ 85254
602-522-4592
602-522-4818 (Fax)
Tucson
3091 West Ina RoadTucson, AZ 85741
520-229-5454
520-877-5088 (Fax)
California
Southern california
5171 California Avenue, Suite 120Irvine, CA 92617
949-467-2677
949-467-2691 (Fax)
Bay Area / Sacramento
1 Harbor Center, Suite 100Suisun City, CA 94585
707-416-2577
707-207-6430 (Fax)
Colorado
Denver Metro/Northern Colorado
4350 S. Monaco Street, Suite 200Denver, CO 80237
303-694-9109
720-977-3909 (Fax)
Colorado Springs
4350 S. Monaco Street, Suite 200Denver, CO 80237
719-260-6622
720-977-3909 (Fax)
Florida
Jacksonville/South Florida
1560 Wells Road, Building A, Suite 105Orange Park, FL 32073
904-644-0100
904-541-2568 (Fax)
Orlando
2822 Commerce Park Drive, Suite 100Orlando, FL 32819
407-450-7290
Illinois
Denver, CO 80237
303-694-9109
720-977-3909 (Fax)
Maryland / Pennsylvania / New Jersey
Columbia, MD 21045
410-312-2842
410-312-2808 (Fax)
Nevada
Las Vegas, NV 89139
702-617-8464
702-617-8497 (Fax)
Texas
Scottsdale, AZ 85254
602-522-4592
602-955-1440 (Fax)
Utah
Taylorsville, UT 84123
801-743-7474
801-743-7450 (Fax)
Virginia
Reston, VA 20191
703-390-0936
703-390-0942 (Fax)
Washington
Puyallup, WA 98372
253-693-4722
253-446-6860 (Fax)
Refinancing
Richmond American’s affiliate, HomeAmerican Mortgage Corporation, can help with all your refinancing needs. You may even be able to pay less interest, lower your monthly payment or take cash out of the equity you may have in your home. Keep in mind that by refinancing your current loan, your total finance charges may be higher over the life of the loan.
Is now the time to refinance? Ask yourself these questions…
- How long do you plan on living in your home?
- Is the interest rate on your adjustable-rate mortgage about to increase?
- Do you have a first and second mortgage you would like to consolidate into one loan?
- Do you want to borrow against your equity with a cash-out refinance?
Your answers to these questions will tell you a lot about whether you should consider refinancing. But they won't tell you everything. As with many financial decisions, it's the details that matter. Be sure to contact a loan officer at HomeAmerican Mortgage Corporation to discuss your options.
Insurance
It's smart to reevaluate your insurance needs at least once or twice a year. Richmond American's affiliate, American Home Insurance Agency (AHI Insurance Agency), is happy to lend a hand. We'll assign you an insurance specialist who can help you evaluate your coverage. You may even be able to save on premium costs by bundling your homeowner coverage with your auto insurance, life insurance and more.
Auto
American Home Insurance Agency (AHI) can shop the market and help you find cost-effective auto coverages for all your vehicles.
Toys
From snowmobiles to ATVs, we'll help find you coverage to insure your toys.
Condo insurance
A condominium or townhome is still your home and needs to be protected. AHI can provide comprehensive coverage options.
Dwelling/fire for landlords
If you're renting out a home, you should consider landlord coverage.
Life
Protect the livelihood of family and loved-ones by adding life insurance to your other protection plans.
Umbrella policy
This type of policy covers costs and losses associated with personal liability exposure once the underlying homeowner and/or auto policy limits are reached.
Renter's insurance
Between homes? Make sure your personal property is protected.
Equal Housing Opportunity © 2017 Richmond American Homes.